Terms and conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the use of services and the purchase of parts offered by Alfitianis Dubai (“Alfitianis”, “we”, “us”, or “our”), a car service and parts company located in Dubai, United Arab Emirates. By using our services or purchasing parts from us, you (“you” or “the customer”) agree to be bound by these Terms.

2. Services

Alfitianis offers a variety of car services, including but not limited to:

  • Oil changes
  • Tire rotations and replacements
  • Brake repairs
  • Engine diagnostics and repairs
  • General maintenance

We will provide you with a written estimate for any service before work begins. You must approve the estimate in writing before we proceed with the work.

3. Parts

Alfitianis offers a variety of genuine and aftermarket car parts. We will make every effort to ensure the parts we sell are compatible with your vehicle. However, it is ultimately your responsibility to verify compatibility before purchasing any parts.

4. Payment

Payment for services and parts is due at the time of service or purchase. We accept cash, credit card, and debit card payments.

5. Warranties

All services performed by Alfitianis come with a warranty on labor for a period of [duration of warranty]. Parts come with a manufacturer’s warranty, the duration of which will vary depending on the part. We are not responsible for any defects in parts covered by a manufacturer’s warranty.

6. Disclaimer of Liability

We will use reasonable care and skill in performing services and providing parts. However, we cannot guarantee the outcome of any service or the performance of any part. We are not liable for any indirect or consequential losses arising from our services or parts.

7. Limitation of Liability

Our liability to you for any loss or damage arising from these Terms or our services or parts is limited to the amount you paid for the service or part in question.

8. Customer Conduct

You agree to treat our employees and contractors with respect. You will not be abusive, threatening, or otherwise disruptive.

9. Termination

We may terminate these Terms or refuse to provide service or sell parts to you at any time for any reason.

10. Governing Law

These Terms will be governed by and construed in accordance with the laws of the Emirate of Dubai, United Arab Emirates.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms will be settled by arbitration in Dubai, United Arab Emirates. The arbitration will be conducted in accordance with the rules of the Dubai International Arbitration Centre (DIAC).

12. Contact Information

If you have any questions about these Terms, please contact us:

  • Phone: +971526395241
  • Email: info@alfitiani.com
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