Privacy policy
Alfitianis Dubai (“Alfitianis”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website, contact us, or utilize our car service and parts sales services.
Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, physical address.
- Vehicle Information: Vehicle make, model, year, VIN number, license plate number (optional).
- Service Information: Details about the services you request, service history (if applicable).
- Payment Information: Payment method details (credit card information is not stored by us).
- Website Usage Information: Information collected through cookies and similar technologies about your browsing activity on our website (e.g., IP address, browsing history).
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our car service and parts sales services.
- To process your service requests and payments.
- To send you appointment reminders, service updates, and promotional offers (with your consent).
- To personalize your experience on our website.
- To comply with legal and regulatory requirements.
Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, appointment reminder services, and marketing platforms. These service providers are contractually obligated to keep your information confidential and secure.
We will not sell or rent your personal information to third parties for marketing purposes without your consent.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Your Choices
You have choices regarding your personal information:
- You can opt out of receiving marketing communications from us by clicking the unsubscribe link in any email you receive from us.
- You can request access to or deletion of your personal information by contacting us (details below).
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +971526395241
- Email: info@alfitiani.com